Union Investment EN
One of the biggest financial services providers in Germany redesigned its content strategy and implemented this process technologically with dirico.
“Time is money.” This saying is particularly applicable to the agency business. As an agency or consulting firm working in marketing and PR, you constantly strive to make coordination and approval processes as lean and efficient as possible. This gives you more time to create campaigns and content that inspire your customers and their target groups.
In reality, however, it is precisely these agreements with the customer that make up the bulk of the work. Countless e-mails go back and forth, revised Word documents pile up in the project folder and it is not uncommon for comments and change requests to get lost.
Project management, campaign planning, task management, approval workflows, social media publishing, community management – with dirico you as an agency optimize all these processes. And achieve even better results for your customers.
When you receive a task from a customer to carry out a marketing or PR campaign, you can plan the topics completely in dirico. You create a topic and enter all the strategic information into the briefing mask: Goals, target groups, budget, responsibilities, etc.
Next, you create narrowly defined stories on this topic and can set very concrete measures such as various social media posts. Here all the team members can find the topic briefing again and supplement it with important information like deadlines and release dates. You also assign tasks to other team members and monitor the processing status in the kanban board.
Both you and your customers can access the editorial calendar and the timeline to see which content is to be published when and on which channels. This way there is always full transparency – and you save a lot of time and effort.
Not infrequently, you as an agency not only take over the content production, but also its’ publishing on your customers’ social media accounts. With dirico, you can do this from a single platform and no longer have to log in to different accounts.
Once the channels have been linked and verified with dirico, simply select the appropriate channel when creating content. Do you need customer feedback and approval before publication? No problem: Simply request it with a few clicks.
Your customer now has the opportunity to comment or edit the text. You can track the changes in the editor, accept them or restore an older version if necessary. Once final approval has been given, you can post the content to one or more social media accounts simultaneously. Alternatively, you can set a date for automatic publication.
The Dialog module in dirico will be particularly impressive to you if you also take over community management for your customers. This is where all of the comments, mentions, ratings and direct messages arrive in a central inbox – from Facebook to LinkedIn to Google My Business.