Union Investment EN
One of the biggest financial services providers in Germany redesigned its content strategy and implemented this process technologically with dirico.
Public relations work for NGOs and social institutions
Non-governmental organisations (NGOs) are particularly dependent on the press and public relations. Higher levels of public attention are more likely to help achieve the NGO’s goals. Social institutions are also dependent on PR – not simply to obtain financial support.
Agenda setting thanks to strategic topic planning and target groups
An NGO can only exert maximum pressure on politicians if there is a broad social consensus on its declared goals. Generally speaking, the first step in this process is agenda-setting in order to generate attention and awareness for a specific topic. This can only be achieved with strategic topic planning upon which all PR and communication measures are based. Topics must be set up and appropriate content produced based on a topic plan.
Reaching target groups
Furthermore, it is important that it is clear which target group is to be reached with this specific content. For this purpose, goals and target groups must be precisely defined in advance and recommendations for action for content creation must be determined.
The dirico strategy division supports NGOs and social institutions in these exact tasks. Here you create a topic architecture, define goals, target groups, channels, formats, team responsibilities and much more. This information is then available in the briefing for the content production.
Publish content on all channels
After setting the strategic course and planning the topics, the next step is to plan the editorial work and publish content on various channels. dirico ends the time where businesses were overwhelmed by many different documents and lists with different editorial plans.
All your communication measures – from press releases to Instagram stories – can now be planned in one central platform. You can publish content on your social media profiles directly from dirico – or you can schedule it in advance for automatic publication. Thanks to a central editorial calendar, everyone knows which content is to be published when and on where.
Social discourse in the digital world: community management
An NGO usually deals with controversial topics on which a social discourse is conducted in analog and digital form. Social institutions fulfill important social functions and strive for a meaningful exchange with many different stakeholders. Community management is therefore an integral part of the public relations work of NGOs and social institutions.
However, constantly keeping an eye on all of your channels involves a great deal of effort. In dirico’s Dialog module, all comments, mentions and direct messages arrive in a central inbox. This allows you to react immediately to emerging discussions in the commentary columns of your social media channels. This makes community management much easier.
