IT Specialists & Data Security Experts

With dirico, you are opting for a browser- and cloud-based Software-as-a-Service product. We guarantee adherence to data security and compliance guidelines and process your data in compliance with the GDPR. And thanks to comprehensive service, training and support services, we take the burden off your internal IT specialists.

The services we provide for you

Benefit from the advantages of a SaaS solution that does not involve any administrative effort for your in-house IT. We take care of the hosting. You do not need to perform local installations on the users’ computers. You don’t have to worry about updates either – every three weeks a new version of dirico is automatically released. This is how we ensure that we are always up to date with regard to security.

Data? For sure!

Corporate communications and marketing deal with confidential information on a daily basis. Furthermore, social media profiles and other digital channels are subject to strict access restrictions. As a result, dirico has taken numerous precautions for effective data protection and data security.

Hosting on the European or German Microsoft Azure Cloud

Two-Factor Authentication

Single Sign-On

Roles and Rights Management

Log files for administrators

Multi-client capability & GDPR conformity

„Our customers’ data is the most valuable asset we manage. And the enterprise segment in particular is concerned with very sensitive data. Our platform runs entirely in the Microsoft Azure Cloud, where data is automatically backed up at regular intervals. Texts, images, videos and other data are not located in a single physical location, but are redundantly distributed over several data centers. There is also an incident plan for emergencies. This describes exactly who has to take what steps in the very unlikely case of a data loss.“

Alexander Kleinen
Head of Development

Mareike Egenolf im Chat mit den Kunden von dirico

First-hand advice and support

As a dirico customer you have a permanent contact person from our Customer Success Team. They will accompany you with the initial structure mapping, admin and user training, change management processes as well as with regular feedback phone calls.

For the implementation of dirico into your company’s IT infrastructure, the connection of further services via API, feasibility studies for individual developments and customizing as well as the observance of compliance guidelines, we call in our experts from Product Management and Software Development.

Meanwhile, our experienced Project Managers ensure that your requirements are implemented in the way that you want. Thanks to three-week development sprints, our software is continuously and rapidly developed.

For pressing questions, all users can reach our support team via an in-app chat. Our response times are less than ten minutes on average. In this way we can quickly solve small problems.

Any questions about the technology behind dirico?

Get in touch with us. We will gladly answer your questions about hosting, implementation, integrations, data security or other topics.

Features

Use Cases

Users

Fields of application

PKV

Volksbank eG