Union Investment EN
One of the biggest financial services providers in Germany redesigned its content strategy and implemented this process technologically with dirico.
Software from Koblenz for the whole world. Locally rooted in one of the most beautiful regions of the country. Globally active with a product that is used worldwide. From product and software development, marketing, sales and support to financial accounting – we have all contributed to making dirico a successful medium-sized company from a start-up. On this page we introduce our departments and the people behind them.
Our management team skillfully applies its strengths. Sascha Böhr as CEO is in continuous contact with our customers and has an open ear for all employees, while Thorsten Zeutzheim, CTO, constantly drives our development team and the further development of our software. Together they accompany the growth of our company.
Every day our developers work on dirico in order to implement new features and to improve and develop the software further. The team currently consists of 18 employees consisting of four Scrum teams located at our headquarters in Koblenz, Germany and in Oradea, Romania. They focus on ensuring data security and data protection for our customers.
Developing new functionalities, optimizing the user experience and implementing customer requirements are some of the components of our product management at dirico. Six people with a lot of ambition and know-how who inspire our software to the highest performance and develop a product that is loved by our customers.
Providing our customers with software that is as error-free as possible is one of the main goals of our company and especially of the Quality Assurance department. Our Quality Assurance team at dirico is always on the lookout to find bugs in the system and use them to create prioritized tickets and thus to keep improving the software.
More about the Quality Assurance team
Our sales team strives daily to advise interested parties and presents our software in web presentations. Sales is often the first contact that our potential customers have with our company. The interdepartmental cooperation of the department is on the agenda.
Our marketing team is responsible for dirico’s entire external communication and checks everything that represents our brand and our product. Our main focus is on increasing the level of awareness of our software and our company. How far we have come towards this goal is constantly monitored by the five-member team.
Our Customer Success team is responsible for existing customer support, as well as for the implementation of dirico, the further development of customer requirements and much more. This makes them an important hub, because maintaining existing business relationships is an important pillar of the corporate structure.
Customer Support at dirico is responsible for all questions and problems concerning the software. The team supports and advises our customers, effectively handles their concerns and offers assistance to answer all questions. By coordinating the requests, they always end up in the right department.
They have a sympathetic ear for all colleagues and always have everything firmly under control: From supporting our management to implementing and executing company-related projects, our colleagues are involved in nearly everything. They help optimise internal processes and structures and always keep an eye on the goals.
Would you like to learn more about our company, our team, our product or our services? Or do you want to test dirico? Are you interested in a partnership? Get in touch with us. We are looking forward to hearing from you!